FAQs
Answers to the most frequently asked questions
To order a product, simply add the desired product to your cart, enter your shipping information, and proceed to checkout. You can choose from a variety of payment options, including credit card, PayPal, or other payment methods. Once your order is processed, you will receive an email confirmation and tracking information.
Delivery times may vary depending on your location, but most orders are delivered within 3–5 working days. If there is a delay in shipping, we will notify you as soon as possible.
Shipping costs are calculated based on the weight of your order and the destination. You can view the shipping costs for your order by adding items to your cart and proceeding to checkout.
We accept returns for any unused and unopened products within 14 days of receipt. Please contact us for more information on how to process a return.
If you receive a damaged product, please contact us immediately, and we will do our best to resolve the issue.
We accept credit cards, PayPal, and other payment methods. You can choose the payment method that is most convenient for you at checkout.
Yes, we use secure encryption technology to protect your personal information and ensure that your transactions are safe and secure.
Once your order is processed, you will receive an email confirmation with a tracking number. You can track your order by logging into your account or visiting the carrier’s website.
We are unable to change orders once they have been placed. If you need to make changes, please cancel your order and place a new one.
You can contact our customer service team by email or phone. Our customer service hours are Monday-Friday, 9 a.m.–5 p.m. We are always here to help!